Contact Sims OwnerShip
Got a question about SIM verification, spotted an error in one of our guides, or want to reach our team for something else? Pick the right channel below for the fastest reply.
General Inquiries
Questions, feedback, suggestions
Content Corrections
Errors, outdated info, broken links
Legal & Privacy
Legal notices, DMCA, privacy
Partnerships
Media & collaboration requests
1 Send Us a Message
Fill in the form below and we'll route your message to the right team.
2 Choose the Right Channel
Routing your question correctly gets you a faster answer.
General Contact
Questions about our guides, verification methods, site usage, or general feedback.
⏱ 5–7 business daysContent Corrections
Found an outdated code, wrong operator info, a broken link, or a factual error?
⏱ Reviewed within 48 hoursPrivacy Inquiries
Questions about our Privacy Policy, data handling, or cookies.
⏱ 5–7 business daysLegal Notices
Formal legal notices, DMCA takedowns, trademark concerns, or Terms questions.
⏱ 5–7 business daysPartnerships & Media
Educational collaborations, interview requests, or content syndication.
⏱ 7–10 business daysTechnical Issues
Loading problems, display errors, mobile bugs, or accessibility concerns.
⏱ 3–5 business days3 Quick Answers Before You Email
Most questions we receive are already answered below — instantly.
❓ How do I check which SIMs are registered on my CNIC?
Send your 13-digit CNIC number (no dashes) by SMS to 668 from any phone — it's free and the reply is usually instant. See our full step-by-step guide on the homepage.
❓ How do I block a SIM I didn't register?
Visit your operator's franchise in person with your original CNIC and request "SIM disowning." Biometric verification is required — this can't be done online or by phone, and it's free.
❓ Is Sims OwnerShip a government website?
No. We're an independent educational platform, not affiliated with PTA, NADRA, or any operator. We explain how to use the free official channels — we don't operate them.
❓ Do you collect or store my CNIC or phone number?
No. Zero personal data collected. When you use 668 based on our guide, you're interacting directly with PTA's system — we never see that data. Details in our Privacy Policy.
4 What We Can — and Can't — Help With
✅ We can help with
- Content questions — clarifying our guides or explaining a verification method
- Error reports — outdated codes, wrong operator info, broken links (fixed within 48 hours)
- Feature requests — topics or guides you'd like us to cover
- Privacy questions — about our data practices and cookie usage
- Partnership proposals — educational collaborations and media requests
- Technical issues — site bugs, display, or accessibility problems
| Request | Why we can't help | Who can help |
|---|---|---|
| Check SIMs on my behalf | We have no access to any PTA/operator database | Send your CNIC to 668 yourself |
| Block an unauthorized SIM | Requires in-person biometric verification | Visit your operator's franchise with CNIC |
| Investigate SIM fraud | We are not law enforcement | FIA: helpdesk.nr3c.gov.pk |
| Resolve an operator dispute | We're not affiliated with any operator | Operator helpline or PTA: 0800-55055 |
| Fix a CNIC issue | We are not NADRA | NADRA: 051-111-786-100 |
| Give legal advice | We are not a law firm | A licensed Pakistani attorney |
| Recover stolen funds | We are not a financial institution | Your bank + SBP: 021-111-727-273 |
| Look up someone else's SIM | Illegal under PECA 2016 | No one should — it's a crime |
5 Official Helplines
For SIM verification, fraud reports, or operator complaints, go straight to the source.
| Authority | Contact | When to use it |
|---|---|---|
| PTA | 0800-55055 (toll-free) · complaint.pta.gov.pk | SIM complaints, franchise issues, operator disputes |
| NADRA | 051-111-786-100 · id.nadra.gov.pk | CNIC renewal, lost CNIC, biometric problems |
| FIA Cyber Crime | 051-9106384 · helpdesk.nr3c.gov.pk | SIM fraud, identity theft, cybercrime |
| State Bank (SBP) | 021-111-727-273 | Unauthorized transactions, frozen accounts |
| Jazz Helpline | 111 (from Jazz) · 0300-3008000 | Jazz SIM & JazzCash issues |
| Telenor Helpline | 345 (from Telenor) · 0340-0000345 | Telenor SIM & Easypaisa issues |
| Zong Helpline | 310 (from Zong) | Zong SIM & Zong Pay issues |
| Ufone Helpline | 333 (from Ufone) · 051-111-333-100 | Ufone SIM & UPaisa issues |
| PTA SIM Portal | cnic.sims.pk | Online CNIC-based SIM verification |
6 Response Times
All times are business days (Monday–Friday, excluding Pakistani public holidays). Sending multiple emails about the same issue creates separate queue entries and can slow things down — one message is enough.